Boiler Care Service

Join our Boiler Care Service

  • Maximum efficiency
  • Minimum hassle
  • Just £8.00 per month

We will beat any like for like quote by £50!

We promise to our customers that any like-for-like boiler quote Berkshire East Plumbing & Heating will beat by £50.

facebook
recommends

Excellent experience and service all round. Lovely team and very knowledgeable, polite and friendly. Really pleased to finally have found a reliable plumbing service in Ascot. Thanks!

google

This company were amazing. Very efficient and they worked very well together. The new boiler is fantastic, the new radiators were fitted beautifully and all the plumbers did a brilliant job. I would recommend this company very very highly. The chaps that came to me were Harrison, Ben and Joel and all were very kind, helpful , tidy and efficient. Thank you Berkshire East Plumbing & Heating.

facebook
recommends

I recently had a wall mounted boiler fitted by Ben and the companies apprentice. Harrison. They removed the old boiler and fitted the new boiler and ensured all was working correctly. All the work was carried out very efficiently and with a pleasant attitude. I cannot recommend this company enough. Recommended by my friend and I would also like to pass on my personal thanks to all concerned. Thank you Ben and Harrison.

facebook
recommends

What a truly amazing company. Professional, friendly and timely - can not recommend highly enough.

facebook
recommends

I highly recommend Dave and his team. Their knowledge and service is impeccable. I have recommended Dave and his team to all my friends, family and neighbours. Even when I had an emergency Dave came out to see me as I had no heating - an amazing service. Thank you Dave and Team

facebook
recommends

Wow! Our boiler broke down last night in freezing temperatures and I was highly recommended Berkshire East on the Ascot Group. I contacted Dave and I promptly got a response on advising what the problem could be. Dave was on our doorstep this morning and our boiler fixed within 10 minutes!! With a young family I can’t tell you how grateful we are and such a professional and caring service. HIGHLY RECOMMEND and thank you again for such a fantastic service 🙌❤️

google

Excellent work

google

Absolute hero. Went above and beyond to try and identify and fix the issue when our boiler wouldn’t turn on Boxing Day morning 2020. Kept in contact so I knew exactly what was going on and when someone would arrive. Couldn’t fault the service at all. Very happy to have a reliable and honest tradesperson from a reputable company and will be using them again in future. Thanks.

google

Helped me out last minute with my kitchen tap. Was quick efficient and friendly. Top job. Would definitely use again.

google

Finding a plumber is hard. Find ones that are good at what they do, conscientious, polite, tidy and turn up when they say they are going to is almost impossible. These guys are all of the above. Cost was competitive with no hidden extras. Can not recommend them enough!!

facebook
recommends

Highly recommend these guys! I am a first time home owner and out of all the quotes I had Dave was the only person to sit with me and explain everything I needed to know. He was very knowledgeable and passionate about his customers, and I felt very safe knowing that he didn’t rush me and gave me a very good competitive price. Joel was amazing, he fitted our boiler and was very clean and tidy. He made sure he had dust sheets and door mats and had no issues with an excitable puppy running around. Joel was punctual and very polite. All in all a smooth, stress free process and I am thankful to have powerful hot running water! Thank you Dave and team!

google

All Very professional and helpful, All worked extremely hard on a very hot day . Dave was very helpful from start to finish ,and very easy to get in touch with and always gets back to you. Would defiantly recommend 👏👍

facebook
recommends

Dave Brown thank you for coming to our rescue today and fitting the washing machine, it means an nhs worker has clean clothes during this difficult time. Thank you for being so selfless and not charging for the call out. Will definitely be asking for your help for a few more jobs we have!

facebook
recommends

Top job very please with the professional job they did 👍

facebook
recommends

just had central heating put in the house what a fantastic job Ben did. very friendly and professional. would highly recommend this company

facebook
recommends

Great professional service . Managed to get our new boiler fitted for heating and hot water over Xmas at short notice .

facebook
recommends

Our old boiler kept dropping it’s pressure and needed topping up every 2 days , we called Berkshire East & they sent an engineer very quickly , advised what needed doing , ordered the parts needed , came next day as arranged ON TIME !!! ( more than some do that’s for sure ) Fitted new parts , tidy , no mess , polite Couldn’t really ask for more to be honest Thanks Dave & Team

facebook
recommends

Fitted our combi boiler, very professional and tidy workers. Would highly recommend.

facebook
recommends

Honest, reliable tradesmen. Highly recommend this company. Fixed my boiler for a reasonable and competitive price. Thanks

facebook
recommends

Boiler kept stopping last weekend. We called Berkshire East & an engineer arrived within 20 minute (on a Sunday!). He diagnosed the main problems & we received the quote for the work to be carried out. We were going away so were grateful that Laura could find an engineer who could come when we arrived home. The engineer arrived as we pulled in the driveway on our return! He tried to fix the main problems but suggested a new boiler was needed - this wasn’t unexpected as the boiler was old and seemed to be on its last legs! Dave came on Saturday to help us reset the emersion and offered more heaters and the very next day a new boiler and team of two came and installed the boiler & did a flush - on a Sunday! They were fab! Heat restored and a happy family! Would highly recommend Berkshire East !

facebook
recommends

I'm way overdue leaving a Facebook review for these lovely people as we've been happy customers for the last four years. Over the last six weeks we've been really unlucky with a run of problems (2 separate random leaks and a broken CH pump) and the response has been brilliant, both from the ladies allocating the jobs and the engineers. Dave clearly inspires a customer service culture across the whole team and you always feel like you matter to them, so they go the extra mile to try to get you sorted as soon as possible even when they're busy (which they always are because they're understandably in high demand). It's great to give our custom to a brilliant local business.

facebook
recommends

Just placed order for work to be done. Replace existing boiler to airing cupboard upstairs. Very professional - looking forward to having work done - great company.

facebook
recommends

Excellent service, my Mother had a problem with water pouring through her ceiling late on Sunday afternoon. We managed to stop leak and turn off her water (she almost 90). She phone Dave Monday morning and he arrived very quickly and thought it was the Balcock off he went to collect one and returned to fit it. He had her sorted within a couple of hours. She cannot sing his praises enough, he even offered to go and get her some bottled water. And she was very happy with the invoice. She made me promise to go on line and leave a review. A big big thank you, I would recommend your services to anyone. Sally Clark

facebook
recommends

Highly recommend Berkshire East Plumbing & Heating. Had a new boiler installed today after my old one broke down and was uneconomical to repair. Excellent service and price. I won’t hesitate to contact Dave in the future ⭐️⭐️⭐️⭐️⭐️

facebook
recommends

Dave repaired my boiler same day after looking at it great price and service

facebook
recommends

5 star service to fit 9 radiators and a new boiler and take out the old central heating all the guys are so professional and lovely so much so that my neighbours have also gone with them. Plus when we had a water leak louis was with us within the hour. Much appreciated and would recommend to anyone for any plumbing needs, they are now on speed dial!!

facebook
recommends

I can’t praise Dave and his team enough - from giving a quote to the installation by Lewis and his team their service has been excellent. Calls and e-mails dealt with speedily, they arrived on time and carried out the work required very efficiently. Would strongly recommend them - One very happy customer! Thank you.

facebook
recommends

Always have good service from these guys from installs to breakdowns in my rental properties

facebook
recommends

1st night in about 2 weeks with heating and hot water. It’s an amazing feeling, I can’t thank Dave and his team enough, especially Lewis for installing a new boiler system into our property. We called Dave late on a Friday evening when our boiler decided to leak a lot of water, within the hour he had sent Ben over to stop the leak and armed him with fan heaters, which were our saving grace for the last two weeks. Dave then came out on a Sunday to try and get the immersion working so we could at least have hot water. Being Christmas time, it’s an expensive month, Dave worked with us to quote within our budget. Lewis arrived everyday on time at 8am, worked hard and was very polite and cleaned up after himself. I would highly recommend them and they have certainly gained a customer for life. Thank you Dave and his team!

facebook
recommends

A huge thank you to Dave for all of his help. Rang up this morning with a water leak issue and Dave came around straight away and sorted the problem. Excellent customer service, highly recommended!

facebook
recommends

My go to plumber every time. Quick, friendly, no fuss, no bother, every problem fixed all the while making it feel like my problem is their number one priority. Wouldn't consider going anywhere else.

facebook
recommends

Cannot rate these guys highly enough! They turned up at 8am each morning, worked right through both days with barely a break and completed a fantastic boiler installation which has solved all of our ridiculously complicated plumbing/boiler problems! They were extremely professional and left the area immaculate. Very very pleased! Thank you so much.

facebook
recommends
facebook
recommends
facebook
recommends

Spread the cost of your annual boiler service.

To keep your boiler in tip-top condition and your warranty validated you need to service your boiler annually.
Our Boiler Care Service will help ensure that you never miss a service.
We will contact you one month before your boiler service is due to remind you to book your annual service.

What’s Included:

• Examination of your boiler and the controls to make sure they are working correctly
• Using a flue gas analyser to ensure that your boiler is running within the specified parameters of the manufacturer
• Check for signs of corrosion or leaks
• Removal of your boiler’s casing so that the inner components can be assessed and cleaned, including the heat exchanger so that your boiler keeps running as efficiently as possible
• If your boiler is condensing we will clean out the condensing trap
• If you have a magnetic filter we will clean this and remove any sludge build up
• Test for carbon monoxide emissions
• Replacing of your boiler’s casing checking the seals are still in order and functioning properly

Joining Boiler Care Service:

You can join this service within one month of your last service or within one month of having a new boiler installed. Contact us for more information or download your application form here.

Duration of cover:

The length of your agreement is a minimum of 12 months from the date we accept your application and runs until your agreement runs out.
Your agreement will renew automatically until you tell us to stop. You agree to inform us immediately of any changes to your contact details or if you move away.

Terms:

You are responsible for booking your boiler service. We schedule routine boiler servicing between 8.00am and 5.00pm Monday to Friday. If your boiler requires repairs which cannot be completed under the manufacturer’s warranty, Berkshire East will quote for the repair work and complete the service once the repairs have been completed. Berkshire East reserves the right to cancel this service at any time and for any reason. Non-payment of the monthly charge will result in suspension of the service and will resume only once payments have caught up. There will be no refunds under any circumstances. You may cancel the service at any time in writing with 4 weeks’ notice.

Boiler Care Service includes routine Annual Boiler Service only.

Finance Options
For Boilers

Berkshire East Plumbing & Heating can now offer the ability to spread the costs of your new boiler and installation over a repayment term that best suits you. We have joined forces with Worcester Bosch and Novuna Personal Finance to offer finance on your new boiler. Finance is offered subject to status and credit check.

Book An Appointment Or Make An Enquiry